Category: Delivery

Can I change my delivery address?

Yes, if you contact us 2 hours after the order has been placed or before 12pm GMT Monday to Friday. Unfortunately we cannot change your delivery address after this time.

Can I cancel my order?

You have a right to cancel your order before we despatch it (orders are normally despatched within one working day if orders are placed before 12pm). Should you wish to cancel your order, please call us on +44 (0) 2036 370 025 between 9am - 5pm GMT or within 2 working hours or before 12pm …

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How can I track my order?

For orders sent out via Royal Mail, you will not be able to track your order. If you have requested your order to be sent by Express Delivery or any other delivery method using UPS, we will be able to provide you with a tracking number. However, if you have a query about your order …

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Do you deliver to University addresses?

Yes, we do deliver to University addresses. As long as you have clearly supplied the room number, name of residency hall, building block or department, it shouldn’t be an issue.

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