Yes, if you contact us 2 hours after the order has been placed or before 12pm GMT Monday to Friday. Unfortunately we cannot change your delivery address after this time.
Yes, we will alert you via email when your order has begun its journey to you.
You have a right to cancel your order before we despatch it (orders are normally despatched within one working day if orders are placed before 12pm). Should you wish to cancel your order, please call us on +44 (0) 2036 370 025 between 9am - 5pm GMT or within 2 working hours or before 12pm …
For orders sent out via Royal Mail, you will not be able to track your order. If you have requested your order to be sent by Express Delivery or any other delivery method using UPS, we will be able to provide you with a tracking number. However, if you have a query about your order …
Yes, we do deliver to University addresses. As long as you have clearly supplied the room number, name of residency hall, building block or department, it shouldn’t be an issue.
Please see the DELIVERY INFORMATION page.
STEAMCREAM are able to deliver globally. Please see the DELIVERY INFORMATION page.
If you require your STEAMCREAM to be delivered next day, please contact us and we will do our best to accommodate your requirements. Please note that orders must be placed before 1pm GMT to be guaranteed Next Working Day delivery. Scottish Highland and UK island deliveries can take up to 2 working days, so for …
Please see the DELIVERY INFORMATION page